Privacy Policy
Last updated: November 15, 2024
1. Introduction
Syncrally ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TerraGuard and our related services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Terraform plan files you upload for analysis
- Payment information (processed securely via Stripe)
- Communications with our support team
2.2 Automatically Collected Information
- Usage data and analytics
- Device and browser information
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Analyze Terraform plans for security vulnerabilities
- Generate compliance and security reports
- Improve our products and develop new features
- Communicate with you about updates and support
- Detect and prevent fraud or abuse
4. Data Retention
We retain your Terraform plan data only for the duration necessary to provide analysis results. By default, uploaded plans are automatically deleted within 24 hours of analysis completion. You may request immediate deletion at any time.
Account information is retained for as long as your account is active. Upon account deletion, we remove your personal data within 30 days.
5. Data Security
We implement industry-standard security measures to protect your data:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance (in progress)
- Access controls and audit logging
6. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations (hosting, analytics)
- Legal authorities when required by law
- Business partners with your consent
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Opt out of marketing communications
8. Contact Us
For privacy-related inquiries, contact us at:
hello@syncrally.com